Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
NGL: ask me anything app icon

How to cancel NGL: ask me anything and get your money back

NGL: ask me anything is a Lifestyle app by NGL Labs LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.76App Store rating
386,735ratings
1recent 1–2★ reviews about billing

Based on 100 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select NGL: ask me anythingCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of NGL: ask me anything on the App Store, about billing:

hi i came to complain if ur going to use this app don’t pay i got scammed its telling me names of people who i don’t even follow i wasted 8 bucks on nothing

☆☆☆☆ · maria saavedraaaa · 2026-07-27

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled NGL: ask me anything?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to NGL: ask me anything if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

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