How to cancel Office Word:Edit Word Document and get your money back
Office Word:Edit Word Document is a Productivity app by Rhophi Analytics LLP. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Office Word:Edit Word Document → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Office Word:Edit Word Document on the App Store, about billing:
I have canceled this app and uninstalled it! Please tell me why YOU GUYS ARE STILL CHARGING ME?!?! I used the app for 5 mins and realized it wan’t what i was looking for. So I unsubscribed through the app AND through apple subscriptions. I am STILL GETTING CHARGED!! This has never happened with any of the apps I have used in the past. Now I can’t do any updates or download any other apps on my apple devices until I p…
just another 3rd party , doesn’t even deserve a star at all. tried to contact they’re support it’s been 3 days and i keep getting “ will be online in 3 hours “ “ will be online tomorrow “ “ will be online on wednesday “ i just want to cancel my subscription but there’s NO WAY to do so .
It keeps trying to charge me. I just want to cancel this. I never signed up for this.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Office Word:Edit Word Document?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Office Word:Edit Word Document if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.