How to cancel Otter Transcribe Voice Notes and get your money back
Otter Transcribe Voice Notes is a Productivity app by Otter.ai, Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Otter Transcribe Voice Notes → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Otter Transcribe Voice Notes on the App Store, about billing:
Paywalled out of seeing the last 19 minutes of an enthralling conversation because I didn’t press stop at the 89 minute mark to start a new one. My fault for being engaged in the conversation. It was a very unpleasant feeling seeing the message that Otter has it transcribed but if I don’t pay up to upgrade to Business from my 99.99/year Premium subscription, then I can get lost. Even funnier is how it promises 90 min…
Otter was the king of AI transcribing before ChatGPT was a thing. The secret weapon. Then like many lazy kings they do things at 50%. Example: I had a dozen meetings last week so I paid the quite expensive monthly subscription cost. Now I need otter to do what every other AI platform can do today: go through each of those 12 meeting scripts and take notes for each meeting in the following ways: then I take the t…
Calling a paid subscription “pro“ but placing an additional paywall limit at 90 minutes per meeting transcription is an absolute miss. Otter.ai’s 1200-minute monthly limit is fair, but user should be able to access as needed, not limited per recording. As such, after several years of satisfying service, I am now forced me to move on to other providers with more user-centric options. It’s a shame too, because Otter.ai…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Otter Transcribe Voice Notes?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Otter Transcribe Voice Notes if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.