How to cancel OurFamilyWizard Co-Parent App and get your money back
OurFamilyWizard Co-Parent App is a Productivity app by OurFamilyWizard, LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select OurFamilyWizard Co-Parent App → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of OurFamilyWizard Co-Parent App on the App Store, about billing:
Wish I could rate 0 stars. The court suggested this and we unfortunately agreed. But we can’t even connect our accounts. Two people have paid for subscriptions and they can’t connect us. Then support just says one of us hasn’t paid. We have both paid. We would like to receive the services we have paid for but cannot. The support will not help you and will gaslight you and close your ticket with no resolution. Make it…
I downloaded this app thinking I could see how it worked and play around with it. I needed to see if I liked it better than the other app we were going to use. However, the second you open the app, you have add your info and the info for the co-parent. I didn’t want him to get an invite until I checked the app out first. Also, once you put the info in, it immediately asks for your money. I’m not going to pay for a su…
If you’re like me, you may be weighing the cost of coparenting counseling against trying this app first. I wish I had understood the pricing more clearly before signing up. Both parents have to pay separately, and the only option is an annual subscription. Together, that came to almost $400 for us, roughly the cost of two coparenting counseling sessions, which have been far more effective. This was a significant exp…
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Questions
Can I get a refund after I already canceled OurFamilyWizard Co-Parent App?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to OurFamilyWizard Co-Parent App if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.