How to cancel Outdooractive. Hike and Ride and get your money back
Outdooractive. Hike and Ride is a Travel app by Outdooractive AG. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 24 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Outdooractive. Hike and Ride → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Outdooractive. Hike and Ride on the App Store, about billing:
I’ve been a long time user of ViewRanger which merged with OutdoorActive. All the premium maps that I purchased along with the existing AR functionality to mark landmarks on the skyline are now locked behind a subscription paywall that costs more per year than my original one-time purchase. Account migration claims to include access to purchased maps, but I haven’t seen them show up yet. So many ads.
I paid for lifetime subscription “USA Slopes” “USA topo” etc… I can’t see or understand anything on this app. View ranger I was able to zoom out and see the whole state where I’ve dirt bike, snowmobile, kayak, hot air balloon ride, etc.. this app I can see like 1 mile??? I’m not happy about this switch over.. 3 months free then I’ll have to pay? I already paid for lifetime subscription maps with view range, down loa…
Very disappointed after migrating from view ranger to see that all of my lifetime map subscriptions are gone. If you are in search of a new gps mapping app maybe you will like this. I personally won’t pay for a subscription to something I already bought. If I am going to pay I will use other apps that are better suited for my needs.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Outdooractive. Hike and Ride?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Outdooractive. Hike and Ride if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.