How to cancel PDF Scanner App: TapScanner and get your money back
PDF Scanner App: TapScanner is a Business app by SMART MEDIA INTERNET MARKETING LTD. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select PDF Scanner App: TapScanner → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of PDF Scanner App: TapScanner on the App Store, about billing:
I used my free trial for one day and now I want to cancel my subscription. In settings it shows I have a premium subscription but it won’t allow me to cancel.
We never had to pay for camp scam before unless we wanted something specific. These are basic screenshots that I would like to send and it will not allow me to. This is an awful app. Trying to get $.49 a day when you only needed it for one day.
Free trials aren’t free. They cost you later or they live in your head until cancelled
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled PDF Scanner App: TapScanner?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to PDF Scanner App: TapScanner if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.