How to cancel Peloton: Fitness & Workouts and get your money back
Peloton: Fitness & Workouts is a Health & Fitness app by Peloton Interactive, Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Peloton: Fitness & Workouts → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Peloton: Fitness & Workouts on the App Store, about billing:
Genuinely the worst customer support experience I have ever had. Customer service and the company will try to scam you out of your money. I will be deleting my account and telling everyone I know to not use peloton. I am incredibly disappointed with this company and experience. The actions of this company do not align with what it claims to be its mission and feels like I have been lied to, deceived and scammed.…
The membership structure is intentionally misleading. Outrageous monthly pricing to use with the bike.
I really wanted to like the peloton bike + app but the subscription model completely ruined it for me. After spending a premium price on the bike itself, it’s ridiculous that so many features are locked behind yet another ridiculously high monthly fee. You’d think owning the bike would give you access to the basic functionality, but instead it feels like you’re renting a part of a product you you already own. Adding …
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Peloton: Fitness & Workouts?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Peloton: Fitness & Workouts if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.