How to cancel Pic Scanner Gold: Scan Photos and get your money back
Pic Scanner Gold: Scan Photos is a Photo & Video app by App Initio Limited. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Pic Scanner Gold: Scan Photos → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Pic Scanner Gold: Scan Photos on the App Store, about billing:
Would like to get a refund. Cant use the app. Does not crop the picture. Background visible on most of the scanned pictures. Compared with other apps and no problem with other apps when comes to cropping
Don’t waste your money. Terrible UI. I was under the impression I could make a slideshow and add music that I could then export as a video. And that the app would automatically crop and sort photos for me. What a joke. I’ll get a refund
Literally 10x worse than using a normal photo app like Halide. Total waste of 8$, would like a refund.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Pic Scanner Gold: Scan Photos?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Pic Scanner Gold: Scan Photos if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.