How to cancel Pocket - AI Personal Assistant and get your money back
Pocket - AI Personal Assistant is a Utilities app by Open Vision Engineering, Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Pocket - AI Personal Assistant → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Pocket - AI Personal Assistant on the App Store, about billing:
I canceled my subscription in the app prior to the seven day trial. I was still charged because I didn’t sign out of it in the play store. The cost isn’t the issue the function of the product struggles translate talk to text perfectly. So if you’re not using it professionally, it’s great but I wouldn’t use it for work.
would LOVE to have any of these experiences! I recently got my device, signed up and it’s a brick. The QR code was for something other than I received and I’m locked out. Won’t stay in. Won’t pair but I’m sure my “pro” subscription will charge in a few days anyway. Not sure if I’m being scammed or this is just a lemon. Customer service is nonexistent.
It doesn’t even work and countless people have already complained about it. It’s a scam and a complete waste of money.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Pocket - AI Personal Assistant?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Pocket - AI Personal Assistant if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.