How to cancel Popl: AI Lead Capture and get your money back
Popl: AI Lead Capture is a Business app by Popl Co. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Popl: AI Lead Capture → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Popl: AI Lead Capture on the App Store, about billing:
Liked this app before, however, they send you a “write us a review for a $20 amazon gift card” email and do not follow through at all. You have to make an account on an external site and write them a fairly detailed review only to never hear back about said gift card. Unprofessional.
I’ve been trying to add content to the file add on and it does let me, bug needs to be fixed asap! And sometimes I have to reset the subscription all the time
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Popl: AI Lead Capture?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Popl: AI Lead Capture if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.