How to cancel PrettyUp - Body Editor Video and get your money back
PrettyUp - Body Editor Video is a Photo & Video app by Pixl Concerto Technology Limited. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select PrettyUp - Body Editor Video → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of PrettyUp - Body Editor Video on the App Store, about billing:
I signed up for this to try to use it to fix a video of my father and it’s not very easy to work and it did not do nothing. I just signed up tonight to do the free trial for 399 and after 10 minutes I canceled it because it doesn’t work and now they’re saying they’re charging me 799 so that’s a rip off
So this app is supposed to help tone down your body in videos and freeze the background so the walls/windows don’t move and even with the blur feature u can tell it’s photoshopped . There’s nothing on this app you can’t do for free. U can literally use Cymera app for free. And that’s all this app really does for u. Anything a free app does this one can barely match it since it takes 6-18 min for it to download the ch…
This app used to be awesome. They the same way they had the quick face refresh was the same way the had the body one. Now it is overly manual, you have to use coins, & takes forever to update the enhanced changes you not have to pay for on top of purchasing the subscription. Extremely disappointing and frustrating.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled PrettyUp - Body Editor Video?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to PrettyUp - Body Editor Video if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.