How to cancel Private LLM - Local AI Chat and get your money back
Private LLM - Local AI Chat is a Utilities app by Numen Technologies Limited. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Private LLM - Local AI Chat → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Private LLM - Local AI Chat on the App Store, about billing:
Within the app, I downloaded and selected the model that I wanted to use and as soon as it tries to load the model — doesn’t matter which one — it consistently crashes the app. So, as a troubleshoot, I reset the app, my iPad. Anything to see if I can get this app to work properly and no matter what I do. It crashes. Which is a huge disappointment. This LLM app could be the next big thing for users. But don’t waste y…
Not even the most basic features are present, like there is no chat history, go figure… idk what where they thinking, yeah it runs a few select mlx models relatively fast but that is about it. Almost useless, the apple shortcut starts a new chat every time you run it… makes it also useless, there are better free local LLMs than this. Don’t waste your money. I give 2 stars because it can actually run some LLMs… disapp…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Private LLM - Local AI Chat?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Private LLM - Local AI Chat if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.