How to cancel Qustodio Parental Control App and get your money back
Qustodio Parental Control App is a Lifestyle app by Qustodio Technologies SL. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Qustodio Parental Control App → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Qustodio Parental Control App on the App Store, about billing:
They make closing the account terrible experience, and they pretend to be free only to say you have 3 days free trial and you have to pay around $115 annually. A bunch of scammers
I’m not technology savvy by any means so this app is NOT simple and I will be requesting a refund!
This app is utter trash! Complete waste of $100. I only purchased because I wanted to be able to temporarily block certain numbers at certain times of the day, nope can’t do it. All it does is monitor conversations and calls that the iPhone settings can do and alerts you about every tiny thing. “Your son searched for soccer tips” seriously 😒. Did I mention it’s hard to use? It doesn’t do anything you program it to. …
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Qustodio Parental Control App?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Qustodio Parental Control App if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.