Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
Raya app icon

How to cancel Raya and get your money back

Raya is a Lifestyle app by Raya App Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.04App Store rating
16,213ratings
7recent 1–2★ reviews about billing

Based on 50 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select RayaCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of Raya on the App Store, about billing:

I matched with women on Raya and on Hinge. They all responded on Hinge which is free. This is a $25/month scam

☆☆☆☆ · ☹️ IBKR · 2026-09-10

I don’t understand why a $50 dollar subscription would still have limits on how many people you can swipe on. On any given day you can only swipe on a few dozen people. If you are only interested in a few, then those same people can only swipe on the same number, it’s going to take much longer to match.

★★☆☆☆ · JoeDC202 · 2026-08-09

Watch out for pausing your membership because it doesn’t actually stop them billing. Surprise! You’re still paying even though you thought you paused. It’s deceptive wording and they absolutely know it.

☆☆☆☆ · agentzilla · 2026-07-20

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled Raya?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to Raya if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

← Look up a different app