How to cancel Retake AI Face & Selfie Editor and get your money back
Retake AI Face & Selfie Editor is a Photo & Video app by DEEP FLOW SOFTWARE SERVICES - FZCO. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Retake AI Face & Selfie Editor → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Retake AI Face & Selfie Editor on the App Store, about billing:
It’s not what I’m looking for I will be canceling my subscription, I’m looking for something to just add a smile to someone
The app is stuck reviewing the gallery. I called their customer service line and was told the Google app company does not answer the phone number provided by Retake. I sent a chat in their app. No reply. I’ve had the app for over a year and love it however, if there’s a problem, there’s no recourse so I will cancel the subscription.
I paid and uploaded photos and never got a rendering just more requests to pay more money to get my photos … this is a scam
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Retake AI Face & Selfie Editor?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Retake AI Face & Selfie Editor if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.