How to cancel Scan Now: PDF Document Scanner and get your money back
Scan Now: PDF Document Scanner is a Business app by East End Technologies Ltd.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 25 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Scan Now: PDF Document Scanner → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Scan Now: PDF Document Scanner on the App Store, about billing:
Avoid this app at all costs. Poor quality. Hard to cancel subscription. Shady business techniques
I have repeatedly tried to cancel my subscription but I continue to get charged and it’s impossible to contact someone. I’m going to report this and call my credit card company to see what I can do.
If you install this app and try using free trial, then you will be soon charged 10$ without your permission and you will probably get lots of call from scammers!
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Scan Now: PDF Document Scanner?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Scan Now: PDF Document Scanner if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.