How to cancel Scanner – Scan PDF, ID & Docs and get your money back
Scanner – Scan PDF, ID & Docs is a Business app by Luni. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Scanner – Scan PDF, ID & Docs → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Scanner – Scan PDF, ID & Docs on the App Store, about billing:
This app charged my card $12.99 when I never signed up for it. When I noticed the auto renew I tried cancelling and it would not give me a refund. Good apps don’t need to steal peoples money. Be aware.
I had been using this scanner app happily for a couple of years now. I’m a college student and I need to be able to scan handwritten work to submit as a pdf. Three months ago, I would have rated this app 5/5 stars, but the last few updates have made the free version of this app nearly unusable. The app no longer allows me to take a wider picture and crop out what I want. The app attempts to hone in on writing but in…
App is a scam, tons of ads and you can’t export what you scanned without a watermark unless you pay $13. Major waste of time
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Scanner – Scan PDF, ID & Docs?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Scanner – Scan PDF, ID & Docs if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.