How to cancel SkyView® and get your money back
SkyView® is a Education app by Terminal Eleven LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select SkyView® → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of SkyView® on the App Store, about billing:
And another thing when I upgraded, it showed the international space station would be on this app and it’s not there. It’s on a totally different app that came with the upgrade and be honest that app sucks. You should’ve left well enough alone. I really would like my money back I feel like I’ve been ripped off herevery disappointed in this.
I cannot figure out what I clicked on but I was charged and cannot contact anyone to gain a refund. Do not download! You’ll be charged without your consent!
This tells you that you'll get all the bells and whistles when it's no different from the lite version, i wasted 5 dollars on this app compared to downloading the free version. Do not waste your money on this just get skyview lite it's the same exact app same displays of planets stars and objects and trajectories of said medium it just doesn't cost you 5 dollars for no reason at all. Very disappointed with my purchas…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled SkyView®?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to SkyView® if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.