How to cancel Slow Shutter Cam and get your money back
Slow Shutter Cam is a Photo & Video app by Cogitap Software. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Slow Shutter Cam → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Slow Shutter Cam on the App Store, about billing:
I adjusted everything, set up my tripod and dialed it for 30 second exposure. I currently have an iPhone 15 pro max. The standard iphone camera app is far superior at 3 SECONDS than this app and 30 full seconds on a tripod. I adjusted pictures quality and messed around with the editing software and still couldn’t get it anywhere near what the one shot I was able to get without touching the photo in post. Needs some m…
Just purchased this and immediately tested. Every picture taken is 4:3 with zero zoom and every shot is blurry. Changed all the settings (I’m not an amateur) and no matter what I do, the shot is 4:3 and blurry. Even when I manually zoom in on an object, it shoots a crappy photo from far away. I want my money back. This is garbage.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Slow Shutter Cam?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Slow Shutter Cam if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.