How to cancel Snowball Analytics: Stocks and get your money back
Snowball Analytics: Stocks is a Finance app by Snowball Analytics. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Snowball Analytics: Stocks → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Snowball Analytics: Stocks on the App Store, about billing:
Cancelled the auto renewal of my annual subscription. Now the dividend calendar for my portfolio has past dividends labeled as “yet to be received”. I’m not getting what I paid for. Snowball Analytics is now useless although there is some time left on the subscription. Not happy. Avoid!
I’ve had a disappointing experience with Snowball Analytics. There appear to be significant issues with account integration and data accuracy. They are not cancelling and refunding it. One major problem is that my Empower 401(k) account statistics do not correctly connect to the cost basis, making portfolio analysis unreliable. I contacted customer support multiple times, but responses were very slow and the suggest…
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Questions
Can I get a refund after I already canceled Snowball Analytics: Stocks?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Snowball Analytics: Stocks if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.