How to cancel Socratic AI - Homework Helper and get your money back
Socratic AI - Homework Helper is a Education app by BEFUN AI TECH. PTE. LTD.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 34 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Socratic AI - Homework Helper → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Socratic AI - Homework Helper on the App Store, about billing:
I used to use this app and I used to love it. I took a gap year from college and came back and redownloaded it. Ever since the added AI they make you pay money when it worked perfectly well without the use of AI. Now it’s just another way to take money from college kids already paying thousands for classes. There was absolutely no need to add AI. Or if you wanted to make it an option to subscribe for the AI and have …
I tried the app on a simple math problem that worked and bought the subscription but when I tried any complex math or word problems it has failed every single time. The app is horrible and to make it worse I tried to go and cancel my subscription and there’s nowhere to do it on a website or an app. Don’t get scammed into a subscription you can’t get out of
Good app, but costly. $24 a month, or $5.99 a week to make it sound better. All the reviews listed on the bottom of the free trial screen are fake with AI generated profile photos of kids. I don't trust it.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Socratic AI - Homework Helper?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Socratic AI - Homework Helper if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.