How to cancel Speak & Translate - Translator and get your money back
Speak & Translate - Translator is a Productivity app by Mosaic S.r.l.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Speak & Translate - Translator → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Speak & Translate - Translator on the App Store, about billing:
I was going to free trial but they already charged. The app was not great, nothing better than free app
Sometimes take over a minute to load. It’s like we have gone back 25+ years. If it doesn’t improve soon, I will not renew my subscription. Free google translate is much better.
Did not realize this was automatically going to create a subscription and charged me $9.99 plus tax per week for almost two months. Unfortunately I did not realize as it was subtracting from my Apple balance which I do not monitor that closely. Reached out to Apple to refund who has provided little/no help so far. Read the other reviews! I expect more from this company and Apple!!!
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Speak & Translate - Translator?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Speak & Translate - Translator if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.