Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
Thermomix® Cookidoo® App app icon

How to cancel Thermomix® Cookidoo® App and get your money back

Thermomix® Cookidoo® App is a Food & Drink app by Vorwerk, LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.89App Store rating
36,093ratings
3recent 1–2★ reviews about billing

Based on 50 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select Thermomix® Cookidoo® AppCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of Thermomix® Cookidoo® App on the App Store, about billing:

I renewed my Cookidoo subscription but the Thermomix says it is not and won’t allow me to use it.

☆☆☆☆ · USNavyGMG1 · 2026-01-27

Stay away from this product. Seriously 1k for this appliance and have to pay a subscription fee for the app recipes to use this thing outside of manual mode? Do yourself a favor and ignore the whole product and app all together you’ll save a lot of money.

☆☆☆☆ · PitSoulja · 2026-01-19

Do not buy this expensive product you will be sadly disappointed, especially if you live in France and don’t speak French. Please know that if your language does not match your billing address you’re gonna be very upset and unable to use something you paid almost $2000 for the customer service is appalling they don’t care anything about you once they have your money

☆☆☆☆ · alex kuchka · 2025-11-28

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled Thermomix® Cookidoo® App?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to Thermomix® Cookidoo® App if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

← Look up a different app