How to cancel Till: Kids & Teen Banking and get your money back
Till: Kids & Teen Banking is a Finance app by Till Financial, inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Till: Kids & Teen Banking → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Till: Kids & Teen Banking on the App Store, about billing:
4.8 star average is a joke. I paid for the annual Premium subscription thinking that we could use this app after my daughter’s trip abroad with EF. Suddenly, my premium subscription has been cancelled and I can no longer deposit funds while she is in another country. Customer Service is non-existent. THIS IS A SCAM
This app was supposed to help my child with financial literacy as well as access her money in a foreign country. The card never worked! The money would not transfer. They took the money for the premier account and would not refund it at all. Never use this! Try Venmo, green light, or a local bank
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Till: Kids & Teen Banking?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Till: Kids & Teen Banking if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.