How to cancel TripIt: Travel Planner and get your money back
TripIt: Travel Planner is a Travel app by TripIt Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select TripIt: Travel Planner → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of TripIt: Travel Planner on the App Store, about billing:
Just paid $50 for nothing. I want a refund. Doesn’t load trips or flights correctly, have to manually change the flights and it says my arrival time can’t be before departure (I’m inputting it correctly)
It’s very frustrating using this app. They constantly break access to my past trips. I worked with Support for literally nine months to get them to fix it so that I could see my past trips in the app. And now after three months, they broke it again, and I can only see trips from this year only. Very frustrating. I had the pro version for a short period of time, but I refused to pay for a subscription to an applicatio…
Planned a whole trip just for it to keep adding for my name while I’m on the trip 😭 mind you I don’t have any documents uploaded so my name genuinely doesn’t matter. There’s no documents to check for identity fraud so it just sits there and loads when I want to look at my plans
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled TripIt: Travel Planner?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to TripIt: Travel Planner if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.