Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
Utility Spreadsheet Pro app icon

How to cancel Utility Spreadsheet Pro and get your money back

Utility Spreadsheet Pro is a Business app by Luminant Software, Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.13App Store rating
78ratings
2recent 1–2★ reviews about billing

Based on 100 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select Utility Spreadsheet ProCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of Utility Spreadsheet Pro on the App Store, about billing:

This would be much better app if it were easy to import sheets from the free version into the $1.99 version. Having to redo a sheet over is a downer. Also, the listed price is not the price charged. I’m not sure how that worked, but at any price this App is a waste of money. It doesn’t do anything that the free version doesn’t do.

★★☆☆☆ · ODiomasaighe · 2012-12-21

I want a refund this doesn't even work... It keeps crashing every time I try to open it. I had the free version and worked just fine... I want a refund and I will continue to use the free version.

☆☆☆☆ · Joe&Jay · 2012-10-08

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled Utility Spreadsheet Pro?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to Utility Spreadsheet Pro if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

← Look up a different app