How to cancel VPN Hotspot Shield: Wifi Proxy and get your money back
VPN Hotspot Shield: Wifi Proxy is a Productivity app by AnchorFree, LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select VPN Hotspot Shield: Wifi Proxy → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of VPN Hotspot Shield: Wifi Proxy on the App Store, about billing:
I downloaded this vpn for my trip in China. This VPN doesn’t work on wifi in China, only works when I’m on my mobile data. Which makes it worthless to me since I needed a vpn for when I’m on wifi to bypass the firewall. Cellular Data already bypasses the firewall but my data is slow and I try not to use it if I don’t have to. Also I checked for the 7 day free trial, but they charged me 95 dollars on the first day of …
Recently, whenever I browse on the internet it blocks my sites from working. Fix this immediately or I am going to be refunding. I believe you are a trojan virus and not a proper VPN if that is the case.
This is the second time that my Direct TV home subscription doesn’t work when I am traveling outside the United States.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled VPN Hotspot Shield: Wifi Proxy?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to VPN Hotspot Shield: Wifi Proxy if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.