How to cancel Wellmy - Heart Rate Monitor and get your money back
Wellmy - Heart Rate Monitor is a Health & Fitness app by AIRSHAPE FZCO. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Wellmy - Heart Rate Monitor → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Wellmy - Heart Rate Monitor on the App Store, about billing:
Bp readings not even close to being accurate. I have to check my bp 4 times a day and this is not the way to do it. Hopefully nobody dies thinking their bp is good. This thing is way off. Don’t waste your money
I downloaded today in hopes to be able to use my phone when I’m out and about. I have a machine at home that I use. I have been using both at the same time throughout the day. My regular one say I’m high (which is where I’ve been lately) and the one on my phone has said every single time that it’s normal and giving a normal reading. I do not ever have a normal reading. It’s always a little High. DO NOT TRUST THIS FO…
Wellmy is a fraudulent company and app that has wrongfully billed me $7:99 after I signed up by mistake through Instagram for a free trial but never got a confirmation email or way to cancel the free trial before the period expired. I have emailed them several times and almost $30 later I cant log in to cancel my subscription and they won’t respond to my email sent to them. PLEASE CANCEL MY ACCOUNT AND STOP FRAUDULEN…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Wellmy - Heart Rate Monitor?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Wellmy - Heart Rate Monitor if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.