How to cancel Wello - Heart Health Monitor and get your money back
Wello - Heart Health Monitor is a Lifestyle app by Cozyverse Global Limited. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 32 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Wello - Heart Health Monitor → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Wello - Heart Health Monitor on the App Store, about billing:
The advertisement is a huge lie. It allows you to track information, but does absolutely nothing to determine your status. Take your blood pressure and then record it in the app. Check your blood glucose with a glucometer, then record it in the app. It doesn’t do what the ad says. Stay away.
Misleading ads. Confusing navigation. It’s mostly a string of generic health articles I could read anywhere. Not clear how to log off or cancel.
It advertises as a free app but when you download it it’s only free for 3 days then it requires a paid subscription. They are lying to us
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Wello - Heart Health Monitor?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Wello - Heart Health Monitor if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.