How to cancel Woofz - Puppy and Dog Training and get your money back
Woofz - Puppy and Dog Training is a Lifestyle app by nove8 LTD. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Woofz - Puppy and Dog Training → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Woofz - Puppy and Dog Training on the App Store, about billing:
I have been getting charged and not able to use the subscription nor cancel it. Online help said I didn’t have an account even though I do. Have been getting charged for two years and tired of fighting with this company. I try to fight it with my cc company and don’t always succeed.
Keep adding additional charges to my account that I didn’t agree to and the training hasn’t helped much. This is ridiculous.
This feels scammy. I approved a $15 charge and got hit with an additional $19.99 charge. Very frustrating when I can’t pay daycare now.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Woofz - Puppy and Dog Training?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Woofz - Puppy and Dog Training if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.