How to cancel YNAB and get your money back
YNAB is a Finance app by You Need A Budget LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select YNAB → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of YNAB on the App Store, about billing:
Please bring back the progress bars, or at least the option to toggle them on. The circles are so much more difficult to read and make me want to cancel my subscription. I find it hard to believe anyone asked for this feature - please stop making arbitrary UI updates that don’t actually fix anything.
I have used this app for several years and today it was updated to the most recent version. This updated app is literally unusable. I can’t see any of my progress bars, I have to click multiple times and things to see spending history, and the list goes on… WHY YNAB?!!! I am considering canceling my subscription if this current version is here to stay because it’s basically useless.
Have been a used for years. Recent updates bury my budgeting info multiple clicks deep so I can no longer see the useful info (how much money I am aiming for, nave, and need) without multiple clicks. Was all set to get an account for my child before college. Now I am looking to see when my current subscription expires so I can be sure it doesn’t auto renew. It’s no longer useful.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled YNAB?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to YNAB if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.