How to cancel Zacks Mobile App and get your money back
Zacks Mobile App is a Finance app by Zacks Analyst Watch Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Zacks Mobile App → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Zacks Mobile App on the App Store, about billing:
I signed up for a one week trial. Used it ONE time and noticed how glitchy it was. Tried to go in the app to cancel and the page will not load. Reached out to customer service 3X now and only received one response “cancel through apple”. Well it’s too late because they waited until AFTER I was charged to tell me. And now apple refuses to refund me because it appears like a legit purchase. STILL cannot access app prop…
Crashes on launch. Rebooted phone, still crashes. Deleted app and reinstalled, still crashes. Guess I’ll just use the web browser then. That’s too bad, was going to use in-app purchases / subscriptions.
I really like the Zacks App and the information it offers. HOWEVER, I have lost count of the number of times I have tried to reset my password only to have the system either ignore my request to reset my password or immediately invalidate my new password. Attempts on the mobile or the desktop and the results are the same. At least I don’t have to mess with a paid subscription. 🤩
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Zacks Mobile App?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Zacks Mobile App if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.