How to cancel Zeely: AI Marketing Platform and get your money back
Zeely: AI Marketing Platform is a Productivity app by Zeely, Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Zeely: AI Marketing Platform → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Zeely: AI Marketing Platform on the App Store, about billing:
I had higher expectations, but it couldn’t create an avatar out of my original picture. It made me look different and specifics in the prompt were not used. It seems impossible to make an avatar from an original photo. After an hour of attempts, I canceled my subscription.
I would not recommend this platform to anyone. I quite honestly got much better, more upbeat, and informative ads using Chat GPT, Claude, and Gemini. The best part was I didn’t have to pay $30 plus to find out I didn’t like it. Let that be a warning, if they don’t offer a free trial like those platforms do. It’s probably not good enough. WOW! So Zeely is trying to act like they care. There’s entirely too many company…
I tried to cancel my subscription and then then it up charged me $40 for a booster that I did not approve. The app is a joke and is a scam and highly recommend everyone avoid it.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Zeely: AI Marketing Platform?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Zeely: AI Marketing Platform if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.