How to cancel Zwift: Indoor Cycling Fitness and get your money back
Zwift: Indoor Cycling Fitness is a Health & Fitness app by Zwift, Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Zwift: Indoor Cycling Fitness → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Zwift: Indoor Cycling Fitness on the App Store, about billing:
Although the app works well, Zwift seems to be shady and will keep charging you after cancellation. I canceled them back in may and I just found out today they’ve been charging me the entire time without a subscription. Update 9/18/26 after digging into this more, Zwift knew I was being charged through the Apple Store and through their own website simultaneously. So I was being double charged every month and they wer…
It’s pretty clunky despite the many workout options. Biggest complaint is only being allowed one profile per subscription.
Considering you have to pay for the subscription I am very dissatisfied with this app. I have so many issues just trying to connect my workouts from training peaks to this app. Very frustrating everytime I want to ride I have to add 30 minutes to deal with connection issues.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Zwift: Indoor Cycling Fitness?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Zwift: Indoor Cycling Fitness if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.