How to cancel Chatbot AI Assistant ChatPrime and get your money back
Chatbot AI Assistant ChatPrime is a Productivity app by Wowoo Dijital Hizmetler Limited Sirketi. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 269 of the most recent public App Store reviews, sampled September 2026.
What goes wrong with Chatbot AI Assistant ChatPrime billing
We read the 149 recent 1–2★ reviews of Chatbot AI Assistant ChatPrime that mention money. These are the specific problems they describe (one review can describe more than one):
- Free trial turned into a paid charge15
- Could not find a way to cancel15
- Charged after canceling2
- Charged a different amount or plan than expected2
- Refund refused by the developer2
- Billed outside Apple (card, PayPal or website)2
What this means for you: The most common complaint is a free trial quietly turning into a paid charge. Ask as soon as you notice it — requests made within days of the charge are approved far more often than ones made weeks later. Pick "A free trial turned into a paid subscription" in the form below and say when the trial started and that you never meant to continue.
Check first: 2 reviewers say Chatbot AI Assistant ChatPrime charged them outside Apple. If it is not listed in your Apple subscriptions, Apple's refund form will not help — see the last question at the bottom of this page.
Step 1 — Stop the next charge
- On iPhone or iPad open Settings and tap your name at the very top.
- Tap Subscriptions, then Chatbot AI Assistant ChatPrime.
- Tap Cancel Subscription and confirm.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Then check it actually worked
Look at the date line under the subscription. This one word tells you whether you are still being charged:
If it still says Renews, the cancellation did not go through — go back and do it again. Either way, a charge that already happened is refunded separately, in Step 2.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
Free — the refund request to send Apple. No account, no email required.
$5.99 one time — the appeal letter for when Apple declines your first request, plus the chargeback letter for your card issuer if Apple still says no. Emailed to you. Not a subscription. Nothing renews. Full refund on request — see Refund Policy.
You're not the only one
Recent 1–2★ reviews of Chatbot AI Assistant ChatPrime on the App Store, about billing:
You pay to access the app and that is it! Everything else is an upsell; additional fees. They are scamming everyone into giving them at minimum 6.99, and can’t do anything in the app- imagine that over thousands of people! Can’t give zero stars. Reporting to the BBB
This is one of the lamest apps it lags and the AI is trash the app on here to make it look like your dancing never works I want my money back
I paid for my photos but never got them. Even after downloading the app, I still couldn’t find my photos. I feel that I was scammed by this app.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Chatbot AI Assistant ChatPrime?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Chatbot AI Assistant ChatPrime if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.
Chatbot AI Assistant ChatPrime is not listed in my Apple subscriptions, but I am still being charged. What now?
Then Apple is not the one charging you — the company is billing your card or PayPal directly, and reportaproblem.apple.com will not help. Check your card or PayPal statement for the merchant name, cancel from your account on that company website, and ask them for the refund in writing. If they do not answer within a few days, dispute the charge with your bank or card issuer instead.
Other Productivity apps people ask us about
The number is how many of that app's recent 1–2★ reviews are about billing.