Contact
One address for everything: support, refunds, privacy requests, press, or telling us the letter did not work. It is read by a person and we reply.
What we can help with
- You paid but did not get the letters. Email us and we send them straight away — include the order reference if you have it.
- You want a refund. Just ask. See our Refund Policy.
- You want your data deleted. See our Privacy Policy.
- Apple declined your request. That is common and often automated — tell us what they said and we will point you at the next step.
What we cannot do
We cannot contact Apple, your bank, or any platform on your behalf, and we cannot access your Apple account. We write the letter; you send it. See our Terms of Service.