How to cancel Chegg Study - Homework Help and get your money back
Chegg Study - Homework Help is a Education app by Chegg, Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 500 of the most recent public App Store reviews, sampled September 2026.
What goes wrong with Chegg Study - Homework Help billing
We read the 140 recent 1–2★ reviews of Chegg Study - Homework Help that mention money. These are the specific problems they describe (one review can describe more than one):
- Charged after canceling9
- Could not find a way to cancel7
- Refund refused by the developer5
- Free trial turned into a paid charge2
What this means for you: The most common complaint is being charged after canceling. First make sure the cancellation really went through — in Step 1 the line under Chegg Study - Homework Help must say Expires, not Renews. Then request the refund with "I canceled, but was charged anyway" and include the date you canceled: a request with a specific date is much harder to decline.
Step 1 — Stop the next charge
- On iPhone or iPad open Settings and tap your name at the very top.
- Tap Subscriptions, then Chegg Study - Homework Help.
- Tap Cancel Subscription and confirm.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Then check it actually worked
Look at the date line under the subscription. This one word tells you whether you are still being charged:
If it still says Renews, the cancellation did not go through — go back and do it again. Either way, a charge that already happened is refunded separately, in Step 2.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
Free — the refund request to send Apple. No account, no email required.
$5.99 one time — the appeal letter for when Apple declines your first request, plus the chargeback letter for your card issuer if Apple still says no. Emailed to you. Not a subscription. Nothing renews. Full refund on request — see Refund Policy.
You're not the only one
Recent 1–2★ reviews of Chegg Study - Homework Help on the App Store, about billing:
I got this app because I struggle with understanding school work it let me have 1 question and made me pay too view the whole answer it gave me and the stuff it gave me was incorrect after the 1 question it said that I have too buy a stupid subscription that was at least $70 I week heck no im not doing that total waist of time Do Not Get This App!!!!! 😠
I haven’t used Chegg in a while and just got a new subscription because I needed help with organic chemistry. The membership is $20 a month. They got rid of the ask an expert feature so now it is all terrible AI. The AI cannot answer any questions. There was no notice that they got rid of the ask an expert feature. When I brought this up with the support team, they told me that there was no possible way to get a refu…
For over $20 a month you now can’t even ask questions, you have to hope the AI can find the question already in their database and if they don’t have it they’ll still show you “similar” questions, you’re supposed to thumbs it down and hopefully they’ll have the expert you’re paying for reach out to help. Waste of time and money, there are tons of other AIs out there, I came here for human help, not more nonsense. Now…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Chegg Study - Homework Help?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Chegg Study - Homework Help if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.
Chegg Study - Homework Help is not listed in my Apple subscriptions, but I am still being charged. What now?
Then Apple is not the one charging you — the company is billing your card or PayPal directly, and reportaproblem.apple.com will not help. Check your card or PayPal statement for the merchant name, cancel from your account on that company website, and ask them for the refund in writing. If they do not answer within a few days, dispute the charge with your bank or card issuer instead.
Other Education apps people ask us about
The number is how many of that app's recent 1–2★ reviews are about billing.