How to cancel Chatbot App: AI Assistant and get your money back
Chatbot App: AI Assistant is a Productivity app by TAPSUITE YAZILIM HIZMETLERI ANONIM SIRKETI. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Chatbot App: AI Assistant → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Chatbot App: AI Assistant on the App Store, about billing:
This is not what you think and they are clearly taking advantage of people using a similar name of another ai platform. Do not fall for the scam. This is not ChatGPT. Also, if you pay for a subscription and want a refund, don’t count on it. I’ve had an account for less than 24 hours and if you request a refund they tell you, “your account does not meet the eligibility criteria outlined in our refund policy.” Biggest …
So far this is fine for another Chatbot app. I will admit I thought it was a different app when I purchased my subscription, probably due to the strikingly similar icon used. One irritating thing I dislike about this app is that every time I opening I am presented with the screen trying to get me to purchase a subscription or start a free trial. I already have purchased a subscription, please stop asking me to purcha…
This app is a SCAM!!!! Yahoo search engine brought me here instead of another app. I tried to delete my account several times but each time Iget an “oops we cant delete it now” I tried logging in and it created ANOTHER accoutn!!!This is a SCAM couple that creates fake accounts for you in order to get you to subscribe and then wont delete them! HUGE HUGE SCAM!!!!! ****Update- Tried to delete account a dozen times and…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Chatbot App: AI Assistant?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Chatbot App: AI Assistant if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.