Of the 168,607 most recent 1–2★ App Store reviews we sampled, 44,920 were about billing — not the app itself.
Fax from iPhone: Free of ad app icon

How to cancel Fax from iPhone: Free of ad and get your money back

Fax from iPhone: Free of ad is a Business app by LUNAPARK MEDYA INTERNET TEKNOLOJILERI SANAYI VE TICARET ANONIM SIRKETI. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.73App Store rating
29,279ratings
143recent 1–2★ reviews about billing

Based on 350 of the most recent public App Store reviews, sampled September 2026.

What goes wrong with Fax from iPhone: Free of ad billing

We read the 143 recent 1–2★ reviews of Fax from iPhone: Free of ad that mention money. These are the specific problems they describe (one review can describe more than one):

What this means for you: The most common complaint is a free trial quietly turning into a paid charge. Ask as soon as you notice it — requests made within days of the charge are approved far more often than ones made weeks later. Pick "A free trial turned into a paid subscription" in the form below and say when the trial started and that you never meant to continue.

Step 1 — Stop the next charge

  1. On iPhone or iPad open Settings and tap your name at the very top.
  2. Tap Subscriptions, then Fax from iPhone: Free of ad.
  3. Tap Cancel Subscription and confirm.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Settings Your name, at the top Subscriptions Fax from iPhone: Free of ad Cancel Subscription

Then check it actually worked

Look at the date line under the subscription. This one word tells you whether you are still being charged:

Renews 12 Oct 2026 Still charging you Expires 12 Oct 2026 Canceled correctly

If it still says Renews, the cancellation did not go through — go back and do it again. Either way, a charge that already happened is refunded separately, in Step 2.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

Free — the refund request to send Apple. No account, no email required.

$5.99 one time — the appeal letter for when Apple declines your first request, plus the chargeback letter for your card issuer if Apple still says no. Emailed to you. Not a subscription. Nothing renews. Full refund on request — see Refund Policy.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of Fax from iPhone: Free of ad on the App Store, about billing:

This app would not let me cancel for some reason after it didn’t work for me during the trial period and I reached out the support team and let them know the issue and that I didn’t want to renew because of the issues I had with it and they told me they would do it on their end and what do you know they still charged me the $69.99 because they never canceled it. Very disappointing

★☆☆☆☆ · He grieved · 2026-04-26

They promise you a trial but still charge you for the app now i am fighting with apple

★☆☆☆☆ · Orb2022 · 2026-04-16

Deceiving service or offer. Do not even think about purchasing. Following their teaser for 3 days free, I signed up. they charged me 1 year subscription without 3 day grace period immediately. I cancelled immediately but no they would not refund my money back. I complained to Apple. Nothing! From now on, I do not trust Apple either. Where is the honesty and ethics? Apple allows the scammers to take advantage of custo…

★☆☆☆☆ · Where is Honesty · 2026-04-13

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled Fax from iPhone: Free of ad?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to Fax from iPhone: Free of ad if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

Fax from iPhone: Free of ad is not listed in my Apple subscriptions, but I am still being charged. What now?

Then Apple is not the one charging you — the company is billing your card or PayPal directly, and reportaproblem.apple.com will not help. Check your card or PayPal statement for the merchant name, cancel from your account on that company website, and ask them for the refund in writing. If they do not answer within a few days, dispute the charge with your bank or card issuer instead.

Other Business apps people ask us about

The number is how many of that app's recent 1–2★ reviews are about billing.

More Business apps →

← Look up a different app