How to cancel Roomster and get your money back
Roomster is a Lifestyle app by Roomster Corp.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 450 of the most recent public App Store reviews, sampled September 2026.
What goes wrong with Roomster billing
We read the 192 recent 1–2★ reviews of Roomster that mention money. These are the specific problems they describe (one review can describe more than one):
- Paid, then core features stayed locked6
- Free trial turned into a paid charge4
- Could not find a way to cancel2
- Refund refused by the developer2
What this means for you: The most common complaint is paying and still finding the core features locked. Choose "The app doesn't work as advertised" and describe exactly what was promised before you paid and what stayed locked afterwards.
Step 1 — Stop the next charge
- On iPhone or iPad open Settings and tap your name at the very top.
- Tap Subscriptions, then Roomster.
- Tap Cancel Subscription and confirm.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Then check it actually worked
Look at the date line under the subscription. This one word tells you whether you are still being charged:
If it still says Renews, the cancellation did not go through — go back and do it again. Either way, a charge that already happened is refunded separately, in Step 2.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
Free — the refund request to send Apple. No account, no email required.
$5.99 one time — the appeal letter for when Apple declines your first request, plus the chargeback letter for your card issuer if Apple still says no. Emailed to you. Not a subscription. Nothing renews. Full refund on request — see Refund Policy.
You're not the only one
Recent 1–2★ reviews of Roomster on the App Store, about billing:
Do not pay for this app it’s a total waste of money. They have it set up so any random person that post that they’re looking for a room they send it into your messages to make it seem as if you have a direct You don’t know if someone is interested in your listing because they send any and everything to you to make it seem as if the app is popping but it’s really a waste of funds. A money grab a scam. Trust me. it…
I have been sent 41 messages and only three of them aren’t scamming or really sketchy. Also uses a pay wall to view messages and I paid as I was getting a lot of messages and they were messages from the app or from scams.
They charge subscription just to send and receive messages. You’ll find a listing, message them, then when “they” message back, it’ll prompt you to pay just to be able to read the message. Many listings are fake profiles used just for this purpose. Do your research and you’ll find this is a common experience. You’re welcome!
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Roomster?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Roomster if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.
Roomster is not listed in my Apple subscriptions, but I am still being charged. What now?
Then Apple is not the one charging you — the company is billing your card or PayPal directly, and reportaproblem.apple.com will not help. Check your card or PayPal statement for the merchant name, cancel from your account on that company website, and ask them for the refund in writing. If they do not answer within a few days, dispute the charge with your bank or card issuer instead.
Other Lifestyle apps people ask us about
The number is how many of that app's recent 1–2★ reviews are about billing.