How to cancel Vids AI - Reels Video Editor and get your money back
Vids AI - Reels Video Editor is a Photo & Video app by Viral Vision Ltd. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Vids AI - Reels Video Editor → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Vids AI - Reels Video Editor on the App Store, about billing:
Purchased the subscription and it only worked once and the other times the app kept crashing when I tried make a reel. Terrible app
This actor stating that you could type basically what you want into AI to generate it for you for example, if you wanted to change the color of a shirt or a background or a comedy or a movie scene, you could this app after you downloaded it and basically have to get a free subscription and then when you try and cancel it you can’t and then it charges your card for a full year. Therefore, this is false advertisement. …
I paid a full annual subscription which is still valid for 2027 yet the same Apple account shows no trace of it and all my saved projects are gone. No customer emails or chat to contact about the issue. The developer asked to open the chat message for an inquiry but the chat function in app as support has only message receive function, no inquiry chat can be initiated from a user. Could you please share the contact…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Vids AI - Reels Video Editor?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Vids AI - Reels Video Editor if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.