How to cancel Vids AI - Reels Video Editor and get your money back
Vids AI - Reels Video Editor is a Photo & Video app by Viral Vision Ltd. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 450 of the most recent public App Store reviews, sampled September 2026.
What goes wrong with Vids AI - Reels Video Editor billing
We read the 103 recent 1–2★ reviews of Vids AI - Reels Video Editor that mention money. These are the specific problems they describe (one review can describe more than one):
- Free trial turned into a paid charge39
- Refund refused by the developer8
- Charged a different amount or plan than expected6
- Charged after canceling4
- Could not find a way to cancel3
What this means for you: The most common complaint is a free trial quietly turning into a paid charge. Ask as soon as you notice it — requests made within days of the charge are approved far more often than ones made weeks later. Pick "A free trial turned into a paid subscription" in the form below and say when the trial started and that you never meant to continue.
Step 1 — Stop the next charge
- On iPhone or iPad open Settings and tap your name at the very top.
- Tap Subscriptions, then Vids AI - Reels Video Editor.
- Tap Cancel Subscription and confirm.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Then check it actually worked
Look at the date line under the subscription. This one word tells you whether you are still being charged:
If it still says Renews, the cancellation did not go through — go back and do it again. Either way, a charge that already happened is refunded separately, in Step 2.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
Free — the refund request to send Apple. No account, no email required.
$5.99 one time — the appeal letter for when Apple declines your first request, plus the chargeback letter for your card issuer if Apple still says no. Emailed to you. Not a subscription. Nothing renews. Full refund on request — see Refund Policy.
You're not the only one
Recent 1–2★ reviews of Vids AI - Reels Video Editor on the App Store, about billing:
Purchased the subscription and it only worked once and the other times the app kept crashing when I tried make a reel. Terrible app
This actor stating that you could type basically what you want into AI to generate it for you for example, if you wanted to change the color of a shirt or a background or a comedy or a movie scene, you could this app after you downloaded it and basically have to get a free subscription and then when you try and cancel it you can’t and then it charges your card for a full year. Therefore, this is false advertisement. …
I paid a full annual subscription which is still valid for 2027 yet the same Apple account shows no trace of it and all my saved projects are gone. No customer emails or chat to contact about the issue. The developer asked to open the chat message for an inquiry but the chat function in app as support has only message receive function, no inquiry chat can be initiated from a user. Could you please share the contact…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Vids AI - Reels Video Editor?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Vids AI - Reels Video Editor if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.
Vids AI - Reels Video Editor is not listed in my Apple subscriptions, but I am still being charged. What now?
Then Apple is not the one charging you — the company is billing your card or PayPal directly, and reportaproblem.apple.com will not help. Check your card or PayPal statement for the merchant name, cancel from your account on that company website, and ask them for the refund in writing. If they do not answer within a few days, dispute the charge with your bank or card issuer instead.
Other Photo & Video apps people ask us about
The number is how many of that app's recent 1–2★ reviews are about billing.