How to cancel FAX from iPhone・Send doc・Faxer and get your money back
FAX from iPhone・Send doc・Faxer is a Business app by PLEKMIN TRADE SL. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select FAX from iPhone・Send doc・Faxer → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of FAX from iPhone・Send doc・Faxer on the App Store, about billing:
It told me 4 times that the fax was delivered but my doctor’s office never received it. They confirmed I had the right fax number and the fax was working but no fax was ever received after 4 attempts. This app claimed the status was “delivered” every time. Maybe it doesn’t work for electronic faxes? I wish I could get my money back since it doesn’t work.
Didn’t know it would cost so much. No way to get refund or unsubscribe. All it says is go to App Store and then there is no way to get rid of it
This is an absolute scam. They charged me $12.80 a week and I only used it one time. I found out they were charging me and stopped it. I will be seeking a refund or contacting a lawyer. This is an absolute scam.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled FAX from iPhone・Send doc・Faxer?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to FAX from iPhone・Send doc・Faxer if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.