How to cancel FAX from iPhone・Send doc・Faxer and get your money back
FAX from iPhone・Send doc・Faxer is a Business app by PLEKMIN TRADE SL. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 368 of the most recent public App Store reviews, sampled September 2026.
What goes wrong with FAX from iPhone・Send doc・Faxer billing
We read the 109 recent 1–2★ reviews of FAX from iPhone・Send doc・Faxer that mention money. These are the specific problems they describe (one review can describe more than one):
- Could not find a way to cancel11
- Charged a different amount or plan than expected7
- Charged after canceling4
- Free trial turned into a paid charge4
- Refund refused by the developer3
What this means for you: The most common complaint is not being able to find how to cancel. Links inside the app often lead nowhere. If FAX from iPhone・Send doc・Faxer bills through Apple, the only switch that actually stops it is in Settings (Step 1) — do that before asking for the refund.
Step 1 — Stop the next charge
- On iPhone or iPad open Settings and tap your name at the very top.
- Tap Subscriptions, then FAX from iPhone・Send doc・Faxer.
- Tap Cancel Subscription and confirm.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Then check it actually worked
Look at the date line under the subscription. This one word tells you whether you are still being charged:
If it still says Renews, the cancellation did not go through — go back and do it again. Either way, a charge that already happened is refunded separately, in Step 2.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
Free — the refund request to send Apple. No account, no email required.
$5.99 one time — the appeal letter for when Apple declines your first request, plus the chargeback letter for your card issuer if Apple still says no. Emailed to you. Not a subscription. Nothing renews. Full refund on request — see Refund Policy.
You're not the only one
Recent 1–2★ reviews of FAX from iPhone・Send doc・Faxer on the App Store, about billing:
It told me 4 times that the fax was delivered but my doctor’s office never received it. They confirmed I had the right fax number and the fax was working but no fax was ever received after 4 attempts. This app claimed the status was “delivered” every time. Maybe it doesn’t work for electronic faxes? I wish I could get my money back since it doesn’t work.
Didn’t know it would cost so much. No way to get refund or unsubscribe. All it says is go to App Store and then there is no way to get rid of it
This is an absolute scam. They charged me $12.80 a week and I only used it one time. I found out they were charging me and stopped it. I will be seeking a refund or contacting a lawyer. This is an absolute scam.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled FAX from iPhone・Send doc・Faxer?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to FAX from iPhone・Send doc・Faxer if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.
FAX from iPhone・Send doc・Faxer is not listed in my Apple subscriptions, but I am still being charged. What now?
Then Apple is not the one charging you — the company is billing your card or PayPal directly, and reportaproblem.apple.com will not help. Check your card or PayPal statement for the merchant name, cancel from your account on that company website, and ask them for the refund in writing. If they do not answer within a few days, dispute the charge with your bank or card issuer instead.
Other Business apps people ask us about
The number is how many of that app's recent 1–2★ reviews are about billing.