How to cancel Find Phone: Device Tracker and get your money back
Find Phone: Device Tracker is a Lifestyle app by Webpeak OU. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 450 of the most recent public App Store reviews, sampled September 2026.
What goes wrong with Find Phone: Device Tracker billing
We read the 105 recent 1–2★ reviews of Find Phone: Device Tracker that mention money. These are the specific problems they describe (one review can describe more than one):
- Charged after canceling5
- Free trial turned into a paid charge3
What this means for you: The most common complaint is being charged after canceling. First make sure the cancellation really went through — in Step 1 the line under Find Phone: Device Tracker must say Expires, not Renews. Then request the refund with "I canceled, but was charged anyway" and include the date you canceled: a request with a specific date is much harder to decline.
Step 1 — Stop the next charge
- On iPhone or iPad open Settings and tap your name at the very top.
- Tap Subscriptions, then Find Phone: Device Tracker.
- Tap Cancel Subscription and confirm.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Then check it actually worked
Look at the date line under the subscription. This one word tells you whether you are still being charged:
If it still says Renews, the cancellation did not go through — go back and do it again. Either way, a charge that already happened is refunded separately, in Step 2.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
Free — the refund request to send Apple. No account, no email required.
$5.99 one time — the appeal letter for when Apple declines your first request, plus the chargeback letter for your card issuer if Apple still says no. Emailed to you. Not a subscription. Nothing renews. Full refund on request — see Refund Policy.
You're not the only one
Recent 1–2★ reviews of Find Phone: Device Tracker on the App Store, about billing:
No I do not want to change my review. Downloaded and didn’t really like the app, it just wasn’t for me. Cancelled subscription immediately but was still charged after the trial period. No help to be had any where. I could click on every option in the FAQ except the one that says additional help.
It advertise itself as a tracking device where you enter the number and you can look up the location of anyone using their phone number, but that’s not what it is!!!I will get my money back!
It’s a scam that gives you nothing. No use for this app just use Apple share for free
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Find Phone: Device Tracker?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Find Phone: Device Tracker if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.
Find Phone: Device Tracker is not listed in my Apple subscriptions, but I am still being charged. What now?
Then Apple is not the one charging you — the company is billing your card or PayPal directly, and reportaproblem.apple.com will not help. Check your card or PayPal statement for the merchant name, cancel from your account on that company website, and ask them for the refund in writing. If they do not answer within a few days, dispute the charge with your bank or card issuer instead.
Other Lifestyle apps people ask us about
The number is how many of that app's recent 1–2★ reviews are about billing.