How to cancel Scanner App - Scan PDF & Docs and get your money back
Scanner App - Scan PDF & Docs is a Business app by TAPSUITE YAZILIM HIZMETLERI ANONIM SIRKETI. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Scanner App - Scan PDF & Docs → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Scanner App - Scan PDF & Docs on the App Store, about billing:
Money hungry 1diots. I scanned my pdf and wanted to share it to my drive and I have to pay for a subscription?? USELESS.
I got this app because I needed to sent screen shots to my title company and loan company when purchasing my new home. I didn’t realize Apple phones have their own free scanner! Also, I did sign up for the trial version and believed the paid version was 3.99 a week. I woke up early one morning to see a payment go through for $12.98. Checked into it and this app had been charging me $12.98 a week for weeks and weeks! …
I’ve been trying to cancel my subscription for months. There’s no customer service, no support, and no clear way out.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Scanner App - Scan PDF & Docs?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Scanner App - Scan PDF & Docs if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.