How to cancel TV Remote & Universal Control™ and get your money back
TV Remote & Universal Control™ is a Utilities app by To Ngoc Mai. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select TV Remote & Universal Control™ → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of TV Remote & Universal Control™ on the App Store, about billing:
This app is great and all but you have to pay 40 dollars a year just for it. Which I personally believe is unreasonable for just an app. At this point you could get a whole other subscription and spend less. Or buy another remote for cheaper. You can do whatever you want but I don’t think this app is good.
I’m 16 and I haven’t been able to find a remote so I was looking for apps to use and found this one. I decided why not and subscribed to the free trial and used it but during the time I used it everything single time i would leave the app and not mess with it. It would eventually need to to keep reconnecting with the tv which was starting to get annoyed. Instead I decided to try to cancel my free trial because I no l…
The title kinda says it all… It’s cheaper to just go buy a new physical remote, which I will forever do after running into this “pay to use TV power button” app. I came looking for Roku since I’m visiting family and couldn’t find the remote. Also insanely stupid you guys pay to pop up BEFORE the actual tv remote app someone needed. Really 🤡ing around out here now. Update: (TLDR for people who do not want to read …
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled TV Remote & Universal Control™?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to TV Remote & Universal Control™ if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.